Experience is Everything
Experience is Everything
Revel Experience Design is staged for rapid innovation, helping you improve agility and reduce risk in developing new customer experiences. Our co-creation approach empowers you to take ownership of the design process and solution, so you can minimize time to market for new products and services without sacrificing quality or confidence.
Today’s most innovative, agile companies have one ingredient in common: empathy. Products and services are designed around the needs and preferences of the customer – not the company. We help you shift your organization’s mindset toward human-centered design thinking, so it becomes a pervasive orienting principle across the business.
Know your customers needs, wants, pains, and gains through empathy-based discovery to uncover non-obvious insights and generate meaningful personas based on demographics and psychographics.
Provide a holistic view of experiences through the lens of customers with careful consideration of key micro-moments where friction should be eliminated or added to create powerful experiences.
Turn ideas into reality at speed through low-fidelity prototypes, conceptual videos, and other multi-media artifacts.
Evaluate and improve early stage designs and prototypes through thoughtfully crafted and executed experiments.
Revel Experience Design understands that in our digital world, virtually all barriers to switching are dropping. Contracts are disappearing. Services are plug-and-play. Information is portable. With this new reality comes a new mandate: every customer interaction must be viewed as a conversion event…
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